Web Site Privacy Policy

Last updated: November 2025

Overview

This Privacy Policy describes how Omni Tend Ltd, Company Number: 15219162 ("we", "us", or "our") handles your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the European Union General Data Protection Regulation (EU) 2016/679 (GDPR), and other applicable UK data protection laws.

It explains what data we collect, how we use it, and your rights regarding your information.
We are committed to protecting your privacy both offline and online, including through this website (“Site”).

1. Information We Collect

We may collect personal information directly from you or automatically through your use of our Site. This may include, but is not limited to:

Your name and contact details (such as email address, telephone number, and postcode)
Your age or date of birth
Demographic information
Any other personal information you provide to us voluntarily

When we refer to “processing” in this clause and throughout this Privacy Policy, we mean any operation or set of operations performed on personal information, whether or not by automated means.
These may include collecting, recording, organising, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, disseminating, or otherwise making available personal information.

2. How We Use Your Information

We may collect, hold, use, and disclose personal information for the following purposes:

To provide and maintain our services
To improve our Site, products, and customer experience
To communicate with you about updates, news, or offers
To comply with our legal obligations
To ensure data security through encryption and access controls of personal information

Although we take measures to prevent unauthorised disclosures, we cannot guarantee that personal information will not be disclosed inconsistently with this Privacy Policy.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect and store information when you visit our Site.
Cookies help us recognise you, analyse traffic, and improve functionality.

For example, web beacons can be used to count users visiting a web page or to deliver a cookie to the browser of a visitor viewing that page.

You can disable cookies through your browser settings, but some features of the Site may not function properly without them.

For more information about cookies, please see our Cookies Policy.

4. Sharing Your Information

We may share your information with:

Our employees and authorised contractors
Third-party service providers, including IT, analytics, hosting, marketing, and payment providers
Regulatory, governmental, or law enforcement authorities, where required by law

All third-party service providers are bound by confidentiality and data protection obligations consistent with this Privacy Policy.
We ensure that any international data transfers comply with the GDPR’s requirements, such as using approved Standard Contractual Clauses (SCCs).

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.
When no longer required, data is securely deleted or anonymised in accordance with industry standards.

6. Your Rights

You have the right to:

Access your personal information
Request correction or deletion of your personal data
Withdraw consent, where applicable
Object to or restrict certain processing activities

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy.
If you are a third party providing someone else’s personal information, you warrant that you have their consent to do so.

If you believe we have breached the GDPR, please contact us using the details below. We will investigate and respond to you in writing with our findings and proposed resolution.

7. Data Security

We are committed to ensuring that the personal information we collect is secure.
To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures — including encryption, access controls, and secure hosting — to safeguard personal information.

While we take all reasonable measures to protect your data, no transmission of information over the Internet is completely secure.
Any transmission is at your own risk.

8. Links to Other Websites

Our Site may contain links to third-party websites. We do not control, endorse, or assume responsibility for the content or privacy practices of those websites.
You should review the privacy policies of any external sites you visit.

9. Changes to This Policy

We may amend this Privacy Policy from time to time to reflect changes in our practices or applicable law.
Any updated version will be posted on this page, and where appropriate, we will notify you by email.
Continued use of our Site after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

For any questions or privacy-related matters, please contact our Data Protection Officer:

Omni Tend Ltd
Company Number: 15219162
📍 22 Earsham Street, Bungay, Suffolk, United Kingdom, NR35 1AG
📧 privacy@omnitend.com
🌐 https://omnitend.com

This Privacy Policy is governed by the laws of England and Wales.